Certified in Workforce Staffing
 Solution-Based Practice

Overview of this Workforce Staffing Certification Program

How should organizations adapt to changes during the pandemic? What are the best ways to re-deploy talent and prepare the organizations for the future? Gain these skills in our courses on workforce planning and succession planning.
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Format

Online, Mentor supported, hands on project work.

Duration

5 months of access to the learning content, learning platforms and all resources.

Dates

Start at your Convenience, contact us for group enrollment schedules.

Fee

Learning and certification exam package
​$1200
Hiring employees is an important part of any organization’s operation. In this module you will learn about the lesser known secrets of attracting, selecting and retaining the best fitting candidates.

How is Workforce Staffing useful?

    1. Learn about the approaches of identifying critical success factors of a job.
    2. Develop a talent acquisition strategy that efficiently leads to the “best-fitting” candidates.
    3. Learn about impactful approaches to designing the hiring processes, assessments tools, and making hiring decisions.
    4. Learn about effective onboarding strategies that reduce time to productivity.
The CWS© Exam & Learning Package includes 5 courses. The courses cover topics in the hiring phase of employee life-cycle.

This courseware is designed, keeping in mind with the needs of talent management professionals to learn the material and maximize it in their work projects. Users have access to the HCG Learning Management Platform where they can access courses listed below. Lessons include case studies, step-by-step guides, evidence-based models, webinars, projects, quizzes, and mentor support. Additionally, users have access to job aids and worksheets, which they can readily utilize in their work projects. Read about our success methodology ►​

​Access duration for this learning package is 5 months.

    Foundations of Integrated Talent Management
Talent management (TM) is a systematic approach that more effectively aligns the resources of employees and potential employees with the needs of the business. When effective it helps address employee needs and enhances the work environment by promoting employee effectiveness.

Description

In this course, participants gain understanding of how talent management systems can create better organizations, better talent and better career. They gain knowledge of what talent management is, how organizations benefit from talent management, characteristics of a high impact integrated talent management system and industry practices in talent management. The course highlights the benefits and costly consequences of not focusing on TM practices.

In this course, participants build capability to:

  • conduct a TM system effectiveness audit
  • identify opportunities for integrating TM practices to meet a business need
  • assist in the recruitment of evidence based TM professionals
  • identify gaps in TM practices compared to industry benchmarks

Tools

This course gives participants access to various tools and worksheets, including:

  1. TM System Effectiveness Audit
  2. Industry Specific TM Practices
    Job Analysis
Job analysis is the systematic study of jobs. Job analysis information serves as the foundation for all strategic talent management work and it connects organizational strategy to work outcomes.

Description

In this course, participants will understand the benefits of using a job analysis for system integration, compliance, efficiency, and strategic alignment. Participants will gain knowledge of the role of job analysis in a Talent Management system, the steps involved in conducting a job analysis, how to use various job analysis tools and methods, and how to write job descriptions. They will also learn about competency modeling and the steps in creating a competency model.​

In this course, participants will build the capability to:

  • explain the benefits of conducting a job analysis
  • explain the difference between a job analysis and a competency model
  • select between a job analysis or a competency model, to address a specific need
  • select the job analysis method and tools for a specific need
  • conduct the steps involved in a job analysis
  • conduct a job analysis interview
  • conduct the steps required to create a competency model

Tools

This course gives participants access to tools and worksheets, including:

  1. A Template and Guideline for Competency Model Development
  2. Checklist and Guidelines Conducting a Job Analysis Interview
  3. A Job Description Template
  4. A Sample Job Description
  5. A Guide to Classifying Abilities and Job Behaviors
  6. Guidelines for Selecting Job Analysis Tools
  7. List of Leadership Competencies for a Competitive Business Climate
    Talent Acquisition
Talent acquisition is a newer term for recruiting that signifies a strategic focus on identifying job candidates whose skills are aligned with the long and short-term needs of the organization.

Description

In this course, participants will learn the principles of attracting high-potential and high performing candidates through integrated Talent Management (TM) practices. The course will demonstrate the importance of strategic talent acquisition programs in organizations and present the evidence on effective recruitment practices. Participants will gain knowledge about the steps involved in the talent acquisition process and the role of talent acquisition in a TM system. They will also learn about talent acquisition programs through case studies, understand the importance of employer branding and gain exposure to different talent acquisition methods.​

In this course, participants will build the capability to:

  • outline the key processes required to build a talent acquisition system
  • draft a talent acquisition strategy by engaging stakeholders
  • develop material for the talent acquisition process
  • write a realistic job preview
  • support the development of an employer brand
  • conduct activities to promote the employer brand
  • select the most appropriate talent acquisition method
  • assist in using social media for talent acquisition
  • evaluate the efficacy of the talent acquisition methodology

Tools

This course gives participants access to tools and worksheet, including:

  1. A Job Description Template
  2. A Guide to Defining Roles and Responsibilities of the Recruiting Team
  3. A Sample Realistic Job Preview
  4. A List and Description of the Top Job Portals
    Employee Selection
Employee Selection involves the assessment and identification of candidates who best fit the position requirement and the organizational culture.

Description

In this course, participants gain knowledge about the goals of high impact hiring systems and the tools and methods used in the hiring processes. The course also builds an understanding of effective selection processes through case studies and examples. It also builds skills in monitoring and evaluating the quality of a hiring process.​

In this course, participants build the capability to:

  • gather requirements of the target job
  • write a realistic job preview
  • support the design of a multiple-hurdle candidate screening process
  • support the administration of an employee selection system
  • assist in the selection of assessments for screening job candidates
  • monitor and evaluate the effectiveness of the employee selection system

Tools

This course gives participants access to tools and worksheets, including:

  1. Example of a Competency by Selection Method Matrix
  2. Fleishman’s Ability Taxonomy
  3. A Cheat Sheet for Selecting the Best Assessment Tool
  4. A Checklist for Designing a Hiring System
  5. A Guide for Using a Job Analysis Task list to Define the Selection Criteria
  6. Example of a KSA by Assessment Method Matrix
  7. Guidelines for Selecting Assessments for Hiring
    Onboarding
Onboarding is the process of assimilating new hires into the organization and their work teams.

 

Description

In this course, participants will learn the evidence on effective onboarding practices and design considerations when building an onboarding program. They will gain understanding of the importance of employee socialization, the difference between orientation and onboarding, as well as key issues in senior leader onboarding. Additionally, the course will present a case study on how a well-known organization onboard its employees. Finally, participants will learn how to evaluate the efficacy of an onboarding program.​

In this course, participants build the capability to:

  • explain the benefits of an onboarding program
  • distinguish between an orientation and an onboarding program
  • design an impactful onboarding program for new-comers
  • design an onboarding program for senior leaders
  • determine when to use a structured versus an
  • individualized onboarding program
  • evaluate an onboarding program

Tools

This course gives participants access to various tools and worksheets, including:

  1. Senior Leader Onboarding Checklist
  2. Questions an Onboarding Program Should Answer
  3. New Hire Orientation and Onboarding Checklist
  4. General Onboarding Plan – Sample
This learning and certification package includes the training segments and a certification exam.

Certification Requirements

​1. Complete the learning segments listed in the training tab, including the accompanying mandatory webinars, and quizzes.
2. ​Complete projects achieving minimum score of 70%
3. Comprehensive Exam
Take a comprehensive exam covering the five topics and achieve a minimum score of 70%.
– Computer-Based Testing (CBT)
– Multiple-choice questions selected based on expert panel evaluations

Exam dates ►

All certifications are valid for 3 years. To maintain the certification credentials, you must stay current in this area of expertise, build upon your knowledge, and grow as a professional in your field. Recertification requires retaking the exam.

Exam dates ►

How is Workforce Staffing useful?
Who are the faculty for this Workforce Staffing course?
Course reviews
Am I eligible?
Talk to an expert
Job opportunities in this certification
PARTICIPANT’S COMMENTS

I have taken many certification programs, some of them via online mode. When I first embarked on the CTMS/CTMP program, I was amazed with the amount of information that was available in the program. The content was thoughtfully designed, and the context was practical in nature.  Everything was geared towards student learning. This is one of the best, if not the best program  I have ever taken.
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Strategic & Quality Development Director, Singapore

Am I Eligible?

Best suited for

    1. Recruiters & Talent Acquisition specialists
    2. HR Generalists/ HR Business Partners/ Managers
    3. Talent management consultants
The Faculty for this Talent Management Specialist Learning Package
Shreya Sarkar-Barney. Ph.D.

Shreya Sarkar-Barney. Ph.D.