​Employee Selection Practices for Low Literacy Candidates

HCG is pleased to invite you to a complimentary webinar on employee selection practices for low literacy candidates.

Two of the most important aspects of a selection system is its ability to: (1) streamline the hiring process and (2) identify applicants who are trainable and most likely to perform well on the job. This is no small feat, especially when it comes to high volume jobs such as those prevalent with hourly/non-management roles (e.g., retail, hospitality, food services). Across the globe, these applicants tend to be of lower socioeconomic status and varied in education, skill sets, and primary language. With worldwide estimates of close to 20% of the population being illiterate, we find challenges with primary language literacy, familiarity with computers, and reliable access to the Internet when trying to recruit, hire, and train these candidates.

​Leveraging a global hospitality company case study, this session will walk participants through the scientific development and implementation of evidence-based selection tools used to evaluate over one million hourly candidates annually. We’ll discuss ways to: build a compelling business case; address applicant literacy challenges; conduct robust job analyses, assessment design, and validations; take into account cultural and literacy considerations, and measure success.


  1. Gain awareness of which selection tools tend to be the most reliable and valid predictors of trainability and job success.
  2. Strengthen your knowledge of the steps involved in developing, validating, and implementing global selection procedures (e.g., assessments, interviewing).
  3. Advance your understanding of which selection practices can help to better evaluate low literacy applicants.
  4. Recognize cultural considerations to take into account when designing global selection procedures and tools.
  5. Identify criteria to measure the success of your selection program.


​Dr. Shreya Sarkar-Barney is the president of Human Capital Growth. Shreya’s consulting and analytics work has helped decision makers in Fortune 100 organizations make better choices related to talent and program investments. She previously chaired the SHRM (US) effort on developing an ANSI standard on employee turnover. She also holds a lecturer appointment at University of California, Berkeley. Shreya has over 30 publications and is a frequent speaker at professional conferences. Shreya has a Masters and Ph.D. in Industrial and Organizational Psychology from Bowling Green State University. She enjoys living in beautiful northern California with her husband and two children.

Dr. Shreya Sarker-Barney

Shreya Sarkar-Barney. Ph.D.

​Founder and CEO

Human Capital Growth

Related Learning and Certifications Options

At HCG, we are dedicated to providing evidence-based insights that empower leaders to create thriving workplaces. Our team spends countless hours reviewing hundreds of scientific studies and preparing for these podcasts, blogs, and webinars.  We strive to create content that is informative and accessible.

If you found value in our resources, please consider supporting our ongoing efforts by making a donation. Every donation, no matter the size, will help us to further our mission. Your generosity will help us continue to disseminate insights that create a more fair, equitable, and thriving workplace.

Thank you for your support!