Certified in Workforce Development
 Solution-Based Practice

Overview of this Workforce Development Certification Program

Are you a learning and organizational development professional looking to advance your skills in leadership development, career planning, and analytics?



Online, Mentor supported, hands on project work.


5 months of access to the learning content, learning platforms and all resources.


Start at your Convenience, contact us for group enrollment schedules.


Learning and certification exam package

Most employees when hired have one or more areas that need to be developed to fully meet the demands of their job. The contents of this module include step by step guides, evidence-based models, including frameworks that help grow and sustain employees’ skills and expertise.

How is Workforce Development useful?

    1. Learn practices for accelerated learning and sustained development.
    2. Design leadership development initiatives based on the drivers to effectiveness.
    3. Design a comprehensive solution to promote the career advancement of your workforce.
    4. Ensure program success by instituting program evaluation, HR metrics, and analytic strategy.

This learning and certification package includes the training segments and a certification exam.

Certification Requirements

​1. Complete the learning segments listed in the training tab, including the accompanying mandatory webinars, and quizzes.
2. ​Complete projects achieving minimum score of 70%
3. Comprehensive Exam
Take a comprehensive exam covering the five topics and achieve a minimum score of 70%.
– Computer-Based Testing (CBT)
– Multiple-choice questions selected based on expert panel evaluations

Exam dates ►

The CWD Exam & Learning Package includes 5 courses. The courses cover topics in the developing phase of employee life-cycle.

This courseware is designed, keeping in mind with the needs of talent management professionals to learn the material and maximize it in their work projects. Users have access to the HCG Learning Management Platform where they can access the courses listed below. Lessons include case studies, step-by-step guides, evidence-based models, webinars, projects, quizzes, and mentor support. Additionally, users have access to job aids and worksheets, which they can readily utilize in their work projects. Read about our success methodology ►​

​Access duration for this learning package is 5 months.

    Foundations of Integrated Talent Management

Talent management (TM) is a systematic approach that more effectively aligns the resources of employees and potential employees with the needs of the business. When effective it helps address employee needs and enhances the work environment by promoting employee effectiveness.


In this course, participants gain understanding of how talent management systems can create better organizations, better talent and better career. They gain knowledge of what talent management is, how organizations benefit from talent management, characteristics of a high impact integrated talent management system and industry practices in talent management. The course highlights the benefits and costly consequences of not focusing on TM practices.

In this course, participants build capability to:

  • conduct a TM system effectiveness audit
  • identify opportunities for integrating TM practices to meet a business need
  • assist in the recruitment of evidence based TM professionals
  • identify gaps in TM practices compared to industry benchmarks


This course gives participants access to various tools and worksheets, including:

  1. TM System Effectiveness Audit
  2. Industry Specific TM Practices

  Training and Development

Training and development is the process of acquiring or enhancing knowledge, skills, and abilities to prepare the workforce to achieve higher levels of productivity and effectiveness.


In this course, participants learn the steps required to design impactful training interventions. They will gain knowledge about learning theories that lead to sustained skill acquisition. The course includes examples and case studies to demonstrate the use of training to address unique organizational needs.​

In this course, participants build the capability to:

  • conduct a detailed training needs analysis
  • support the design of a training intervention
  • match the learning mode with the purpose and the audience
  • engage the learner before, during and after the training
  • design interventions to increase the transfer of training
  • evaluate classroom and elearning courses


This course gives participants access to various tools and worksheets, including:

  1. Training Needs Evaluation – Checklist
  2. Vendor Offerings Evaluation – Checklist
  3. Level 1 Training Evaluation Form – Classroom
  4. Level 1 Training Evaluation Form – Elearning

    Leader Development

Leader development refers to the activities related to improving the competence of those who play leading roles in organizations.



In this course, participants learn about models of effective leader behaviors, such as situational leadership theory and full range leadership theory. Additionally, they will gain knowledge about leader development programs, including accelerated leader development and charismatic leadership training. The course includes special topics on globalization and gender in leadership and current and future trends in leadership development.​

In this course, participants build the capability to:

  • help others understand the unique characteristics of leaders
  • support the selection of assessments tools to predict leadership success
  • support the design of leadership development programs
  • support the selection of vendors for deploying leadership development programs
  • support the design of a training program to grow charismatic leaders
  • support the deployment of leadership development programs
    support progress tracking of participants
    design mechanisms to accelerate leader development


This course gives participants access to various tools and worksheets, including:

  1. A Training Guide to Developing Charismatic leadership
  2. A Guide to Assessing Effective Leader Traits and Behaviors
  3. A Form to Capture Current & Future Leader Competency Requirements
  4. Leadership Development Needs -A Gap Analysis Tool
  5. Leadership development – Program Design Template
  6. Leader Development Activities and Activity Descriptions
  7. Leadership Development Activities by Development Phase

    Career Planning

Career planning is a bundle of activities that help prepare employees for advancement within their current organization.



In this course, participants will gain knowledge of the role of career planning in a Talent Management system. Additionally, the course will teach the steps involved in developing a career management system, the steps involved in managing individual careers and popular models and frameworks used by experts in career management. The learning experiences will also include examples of how three leading organizations practice career management and special cases of career planning including new graduate career management, senior leader career management, informal career development and helping employees manage their own careers. At the end of the course, a participant will learn how to evaluate a career planning program.​

In this course, participants build the capability to:

  • support the formulation of a career management strategy
  • guide clients on the types of employee issues a career management system can address
  • support the design of a career management system
  • guide individuals through a career management process
  • select from a list of career management activities based on the needs of the individual
  • use formal and informal career management
  • evaluate a career management program


This course gives participants access to various tools and worksheets, including:

  1. A Guide to Picking Career Planning Activities by Career Stages
  2. Organizational Career Management Practices – Maturity Chart
  3. Super’s Model: Matching Career Management Practice with Career Stage
  4. A Guide to Selecting Assessments for Career Planning
  5. Overview of the Dreyfus Model of Skill Acquisition
  6. A Guide to Managing Challenges Related to Career Management Programs
  7. A Guide to Segmenting Career Management Programs by Organizational Level
  8. A Guide to Segmenting Career Management Programs by Career Stages

    Program Evaluation

Program evaluation (PE) is at the heart of practicing evidence-based talent management. It refers to the process of assessing the impact of an intervention by gathering data to compute the right HR metrics.


In this course, participants learn the steps involved in designing a program evaluation. They develop an understanding of popular models and frameworks in program evaluation, such as Kirkpatrick’s four levels of evaluation, Return on Investment (ROI) and Utility analysis. Additionally, the course will cover the evaluation process and metrics used in common types of development programs including training interventions, leader development programs, multisource feedback interventions, executive coaching and career management systems. While this course is presented as a separate chapter, all TM interventions should have a PE component.​

In this course, participants build the capability to:

  • describe the benefits of doing a program evaluation
  • use the PE framework to develop hypotheses about program outcomes
  • use the PE frameworks to select the right evaluation level and metric(s)
  • select the appropriate program evaluation method
  • outline the steps required to conduct a program evaluation
  • identify the data required to conduct a program evaluation
  • perform simple statistical analyses
  • outline the evaluation methodology for commonly used programs such as
    1. training
    2. leadership development
    3. executive coaching
    4. multi-source feedback
    5. career management systems


This course gives participants access to various tools and worksheets, including:

  1. Program Evaluation- Data Collection and Metrics Checklist
  2. Statistical Techniques and when to use them
  3. Comparison of Interview Methods for Program Evaluation
  4. Training Evaluation Levels
  5. Worksheet – Return on Investment Analysis
  6. Career Development Programs-Audit Sheet
  7. Evaluating Career Development Programs – Organizational and Individual Level Metrics
  8. Program Evaluation of Succession Planning and
  9. Management Program-Audit Sheet
  10. Coach Assessment
  11. Executive Coaching Experience Evaluation Form

All certifications are valid for 3 years. To maintain the certification credentials, you must stay current in this area of expertise, build upon your knowledge, and grow as a professional in your field. Recertification requires retaking the exam.

Exam dates ►

How is Workforce Development useful?

Who are the faculty for this Workforce Development course?

Course reviews

Am I eligible?

Talk to an expert


I liked the structured approach that the program had. The learning content was comprehensive, there were assessments and assignments to check for understanding and provide an opportunity to apply the learning, the mentor connects were of great help. Overall, the program design is extremely well thought through.

Teena George

Certified in Workforce Development (CWD)

Am I Eligible?

Best suited for

    1. HR generalists/business partners
    2. Talent management consultants
    3. Learning and organizational development professionals
    4. Coaches

The Faculty for this Talent Management Specialist Learning Package

Shreya Sarkar-Barney. Ph.D.

Shreya Sarkar-Barney. Ph.D.