Training and Development


Training and development refers to the process of acquiring or enhancing knowledge, skills, and abilities to prepare the workforce to achieve higher levels of productivity and effectiveness. It involves providing employees with structured methods to gain new skills and opportunities to practice the skills in their jobs.

Course description

In this course, participants learn the steps required to design impactful training interventions.  They will gain knowledge about learning theories that lead to sustained skill acquisition.  The course includes examples and case studies to demonstrate the use of training to address unique organizational needs.

Course objectives

In this course, participants will build the capability to:

  • conduct a detailed training needs analysis
  • support the design of a training intervention
  • match the learning mode with the purpose and the audience
  • engage the learner before, during and after the training
  • design interventions to increase the transfer of training
  • evaluate classroom and elearning courses

    Tools:  This course gives participants access to tools and worksheets, including:

      1. Training Needs Evaluation – Checklist
      2. Vendor Offerings Evaluation – Checklist
      3. Level 1 Training Evaluation Form – Classroom
      4. Level 1 Training Evaluation Form – Elearning

    Assessment: Each course includes an end of course assessment (quiz) and assignments to gauge learning and opportunity to practice the skills. To promote learning, participants receive feedback on right and wrong answers, as well as, guidance for reviewing the relevant sections of the course.

    Discussion Boards: All participants will have access to the community board on this topic.  The discussion boards can be used to post questions, start a new discussion or seek clarification from a mentor.

    Other Learning Activities: Participants will have access to games, flashcards, glossary, bibliography developed to engage with the content in a fun way and assist with learning.

    An interactive 2.5+ hour online course with case studies, assignment, tools, and activities.
    Access duration for one course is one month.  If purchased as part of a certification package, access duration is set by the package plan.
    Participants who complete the interactive lesson and pass the course quiz will earn a certificate of completion.

    Training and Development

    6. Training and Development


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